01 Overview
This Privacy Policy explains how XRT65 ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or make a purchase. We are committed to ensuring your privacy is protected and that we comply with applicable data protection laws in India. By using our website, you consent to the practices described in this policy.
02 Information We Collect
We collect information that you provide directly to us and data that is gathered automatically when you interact with our platform.
Directly From You
Name, email, phone number, shipping address, billing details, and account credentials when you register or place an order.
Automatically Collected
IP address, browser type, device information, pages visited, time spent on pages, and referral sources via cookies and analytics.
Payment Information
Payment details are processed securely through our payment partners (Razorpay). We do not store your full card details on our servers.
03 How We Use Your Data
Your personal information is used for the following purposes:
- Processing and fulfilling your orders, including shipping and delivery
- Managing your account and providing customer support
- Sending order confirmations, shipping updates, and receipts
- Sending promotional communications (with your consent, you may opt out anytime)
- Preventing fraud, detecting security threats, and enforcing our policies
- Improving our website, products, and overall user experience
05 Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With delivery partners to ship your orders
- With payment processors to complete transactions securely
- With analytics services to improve our website performance
- When required by law, regulation, or legal proceedings
06 Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All sensitive data is transmitted using SSL encryption. However, no method of transmission over the internet is 100% secure.
07 Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the details below.
08 Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
09 Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: